How do customers cancel their subscriptions with Actions on Google Assistant?
Does Google have a “Cancel Subscription” function flow?
I know Amazon Alexa has one and Jovo documents it here.
Does Google have an equivalent?
I didn’t find anything on Action on Google - Transaction website here.
Much love for any assistance <3
Update from @galshenar
No clue
Was wondering the same thing lol
I just released my first thing with transaction on google a few weeks ago
It hasn’t gotten much use
I think you can cancel it from the email they send you
But im not sure it’s supported from within an action
Update from @AlexSwe
Good Question. I think they do it in the HOME app. But I’m not sure. I think there’s nothing in the official Google docs, right?
Right now it appears there is NO way for developers to build a cancellation flow for subscriptions into their Actions on Google.
If I learn anything else I will update this thread.
Updated help from Octavio Menocal:
What I’ve done in 2 actions I’ve worked on to start a Refund/Cancel flow, is to recommend the user to visit this URL: “here”
Twitter thread: https://twitter.com/omenocalc/status/1247581414578683906
Marking this as TOP solution.
Highly recommend for anyone building Transaction on Google.
