Alexa Error Counters



Users should experience no more than 3 No Input or No Match errors in a row, after which your Action should play the appropriate max error prompt and exit the conversation.

Good error handling is context-specific. Even though you’re asking for the same information, the conversational context is different on the second or third attempt. In order to play the right error prompt for the context, you’ll need to keep track of how many, and what type of, errors have occurred

Code Sample (Google Home)

How to handle this kind of custom error counter in alexa?
Any generic exception handling jovo plugin available?


That’s a great question. We know that some people are counting how often a user enters Unhandled in a state, for example in a session attribute. And then deliver different prompts based on that.