Hi, we have been having issues with Google Actions not playing our mp3s that we have stored in AWS S3 buckets. The Alexa skill and Google Action use the same Lambda function for fulfillment. We have no issue with Alexa, but for some reason Google will sometimes either not audibly play a file (time elapses as if it were playing) or skip over completely. . Completely random moments in the user experience. We will have 2-3 sessions where there is no problem and then a consecutive stretch where a URL is totally skipped.
When we check the logs, there is no indication that anything is wrong. We have tested on both the iOS device as well as the Google Home mini. The problem has persisted for a couple weeks.
Any ideas come to mind as how we might be able to address this?
Appreciate any help!